ac365 price Privacy Policy
Here is our full commitment on how your personal information is collected, why it is stored, and how it is kept secure.
This Privacy Policy ("Policy") explains our practices regarding the personal information of users of the ac365 price platform. By continuing to use this site, you are considered to have agreed to all terms of this Policy.
Introduction and Scope
ac365 price places the highest priority on the privacy of its users. This Policy sets out how information about you is handled when you use our services through our website, mobile application, or any other digital channel.
This Privacy Policy applies only to ac365 price's own services and platform. It does not apply to third-party websites or services, which follow their own privacy policies.
For more details about the rules for using our services, please read the Terms and Conditions page, which contains a full description of users' rights and responsibilities.
What Information We Collect
2.1 Registration and Account Information
When you create an account at ac365 price, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- The user's chosen username and password
2.2 Financial Transaction Information
During deposit and withdrawal processes, we collect information related to payment methods. This includes bKash, Nagad, or Rocket numbers and necessary bank account details. However, full bank account numbers or PIN codes are not stored on our servers.
2.3 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identifier
- Browser type and operating system information
- Time of site access and usage patterns
- Information collected through cookies and similar tracking technologies
2.4 Cookies Policy
ac365 price uses cookies to improve site functionality. Cookies are small text files stored in your browser. These cookies help remember your login information, save your preferences, and assist in analysing site performance. You can disable cookies from your browser settings if you wish, but some features may become limited as a result.
Purpose of Using Information
Collected information is used only for specific and legitimate purposes. ac365 price uses your information for the following reasons:
- Account management and user identity verification
- Processing deposit and withdrawal transactions
- Preventing fraudulent activity and ensuring security
- Providing customer support and resolving issues
- Providing bonuses and promotional benefits where applicable
- Improving site functionality and user experience
- Meeting applicable legal obligations
Your information is not sold to any third party for marketing or advertising purposes.
Information Sharing and Third Parties
4.1 Disclosure of Information to Third Parties
ac365 price may share your information with third parties in the following limited circumstances:
- Payment processing partners — only information necessary to complete transactions
- Technology service providers — trusted organisations that assist in operating the platform
- Law enforcement agencies — in response to legal orders or government directives
- KYC verification organisations — as required for identity confirmation
4.2 Third-Party Obligations
Third parties with whom we share information are contractually obligated to meet our privacy standards. They may use this information only for the specified purpose and may not transfer it to any other party without authorisation.
4.3 International Data Transfers
Due to the nature of our services, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that those servers maintain adequate security standards.
Information Protection and Security
5.1 Technical Security Measures
ac365 price uses industry-standard security technology to keep your personal and financial information secure:
- SSL (Secure Socket Layer) encryption — all data transmissions are protected
- 256-bit encryption — maximum protection for stored data
- Firewall and intrusion detection systems
- Regular security audits and vulnerability assessments
- Two-Factor Authentication feature
5.2 Administrative Security Measures
Beyond technical security, strict rules are followed at the administrative level as well. ac365 price staff can only access specific user information as required by their job. A log of every data access is kept and reviewed regularly.
5.3 Response to Security Breaches
If a security breach occurs and there is a risk that your information may be affected, ac365 price will promptly notify the relevant users. Details about the nature of the breach, the information affected, and the corrective steps taken will be communicated in a timely manner.
Information Retention and Duration
ac365 price retains your information for as long as your account remains active. Even after an account is closed, certain information may be retained for a further period due to legal obligations, maintenance of financial transaction records, and potential legal claims.
Financial transaction information is generally retained for a minimum of five years from the date of the last transaction. Once this period has passed, the information is deleted securely and permanently.
User Rights
Every user of the ac365 price platform has the following rights regarding their own personal information:
7.1 Right to Access Information
You may request at any time to know what information we are collecting and storing about you. Once this request is sent to our support team, full details will be provided within the designated timeframe.
7.2 Right to Correct Information
If any information stored about you is incorrect or incomplete, you may request a correction. Some information can be changed directly from account settings; for others, you will need to contact the support team.
7.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations or ongoing financial processes, it may not be possible to delete some information immediately.
7.4 Right to Object to Processing
You may object to certain types of data processing. However, please note that some data processing is essential for providing the service. In such cases, accepting the objection may limit the service.
For any request or question regarding exercising your rights, contact us via our 24/7 live chat service or email. Answers to common questions about data protection and account management can be found in our FAQ section.
Protection of Minors
ac365 price strictly prohibits registration and use of services by anyone under the age of 21. An age verification process is followed at the time of account creation. We never knowingly collect or store information from minors.
If we become aware that a minor has created an account using false information, the relevant account will be closed immediately and the collected information will be deleted securely. We encourage you to read our Responsible Gaming Guidelines in detail regarding responsible membership and safe use.
Policy Changes and Updates
ac365 price reserves the right to change or update this Privacy Policy from time to time. Changes will be published on this page before they take effect, and the "Last Updated" date at the top of the page will be revised.
For significant changes, registered users will be notified in advance via their mobile number or email. Continued use of the service after a change is made will be considered acceptance of the updated policy.
We recommend that you visit this page regularly and stay informed about the latest policy. To learn more about us, please visit the About Us page.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. The ac365 price customer service team is available in both Bengali and English, seven days a week, twenty-four hours a day.
Contact Methods
- Live Chat: Start a chat directly from any page on the site
- Email: [email protected]
We aim to respond promptly to all privacy-related requests. For urgent data protection matters, immediate assistance is available via live chat.
Keeping your information secure is a core commitment of ac365 price. We believe your trust is our greatest asset.